Takeaway.com (also known as Just Eat in Europe) has dominated the Belgian online ordering market for years. Its commissions range between 13% and 30% depending on the contract and order type. For small restaurants, the real observed rate is often closer to 25%. That's not growth — it's renting your customers.
Many Belgian restaurateurs started with Takeaway when the platform was cheap, then became dependent as the rates climbed. Switching platforms means losing your visibility — and your customers. Livro doesn't promise you new customers, but it gives you the tools to keep the ones you already have.
“I've been on Takeaway for 5 years. I realise I have no data on my most loyal customers. They're their customers, not mine.”
— Restaurant owner, Ghent
€10,000 of Takeaway orders at 25% = €2,500 lost in commissions. With Livro: €89/month. Monthly saving: €2,411. Over a year: €28,932.
| Takeaway.com | Livro | |
|---|---|---|
| Commission | 13% – 30% per order | 0% · ever |
| Fixed monthly fee | €0 | €89/month |
| Customer data | Owned by Takeaway | Owned by the restaurant |
| URL / brand | takeaway.com/...your-resto | your-resto.livro.be or .be |
| QR at the table | No | Yes, included |
| Multilingual menu FR/NL/EN | Partial | Native, 3 languages |
| Data export | No | Yes, full CSV |
| Cancellation | Notice per contract | Any time, no fee |
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